Privacy Policy
This policy explains how ArivexSaaS handles business communication, customer account data, and payment-related information.
What we collect
- Account details you provide when registering: name, email, phone, country, city, address, and date of birth for age verification.
- Project information you submit at checkout, including build type and requirements.
- Payment records such as the method used, amount, and any proof of payment you upload.
- Support messages you send us through the site.
How we use it
- To create and manage your account and keep you signed in.
- To process orders, verify payments, and deliver the work you ordered.
- To communicate about your project, invoices, and support requests.
- To keep records required for accounting and dispute resolution.
Payment proofs
- Payment proof files are stored in a private storage area. Only you and ArivexSaaS administrators can access your files.
- We use proofs solely to confirm a payment and never publish or share them with unrelated third parties.
Security
- Access to customer data is restricted by row-level security rules, so each account can only read its own records.
- Passwords are handled by our authentication provider and are never visible to our team.
Retention and your choices
- We keep order and payment records for as long as needed for legal and accounting purposes.
- You can update your profile from your dashboard, or ask us to correct or delete data that is no longer required.
Contact
Questions about your data? Email ArivexSaaSINC@gmail.com.